Tips on what to do when you become the ‘Accidental Counsellor’ at work
Relationships Australia offers a great course on what to do when a colleague or a friend confines in you and you become the ‘Accidental Counsellor’.
Check out this quick guide on top tips and if you want to learn more, visit Relationships Australia NSW for more details on their course offering:
More information about the training (from Relationships Australia website):
Who is it for?
This workshop is designed to assist employees who are not trained counsellors but find themselves in a “counselling role by accident” within their organisation and are not sure how to safely and with integrity contain the conversation and refer clients or customers to the correct therapeutic intervention.
What will it be like?
The work is usually delivered in a half day (3.5 hours) but can delivered over a whole day depending on the needs of your team. The trainer will liaise with your organisation to customise the content and scenarios to the context in which your team works.